Consumer/Stakeholder Surveys

The Business Group also surveys other stakeholders who influence the delivery and consumption of health care. These include employees of large employers across the U.S. These employee surveys look at a variety of topics, ranging from how employees like to receive communications to how employees think about well-being.


The Evolving Pharmacy Landscape – How Consumers and Employers are Responding
Survey report outlining consumers’ perspectives on the affordability of medications, coupon card use and sources of cost and quality information. In addition, complementary findings from Business Group’s 2020 Large Employers’ Health Care Strategy and Plan Design Survey are included.


Optum Survey

National Business Group on Health/Optum Workplace Well-being and the Employee Experience Survey
Based on a survey of 2,210 employees that work for a company of 3,000+ employees, this report explores the connection between an employee’s well-being status and productivity to the five key dimensions of well-being: physical, financial, mental, social and community. The study also explores employee awareness of, and demand for, specific well-being programs. Lastly, there are findings that connect “health-enabling” communities to employees’ well-being levels.


Consumer Health Mindset Study

The Business Group/Alight/Kantar Futures Consumer Health Mindset Study
This study, conducted in collaboration with Alight Solutions, the Business Group and Kantar Consulting, explores the health attitudes, motivations and preferences of employees and their dependents covered by employer health plans. The results help employers to understand consumer perspectives and attitudes towards their health, employer-sponsored well-being programs, navigating the health care system and personalized communications.


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